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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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By: Skillsoft     Published Date: Jul 23, 2014
This ExecBlueprint provides practical advice for developing such a code that will go beyond “window dressing” and inspire leaders and employees alike to build and sustain a compliant and ethical culture. While acting ethically is important for its own sake, the authors also provide pragmatic reasoning for fostering such a culture: ethical organizations earn the trust — and loyalty — of employees, customers, and investors. Accordingly, the code should be simple to understand, widely circulated, and aggressively enforced. But most importantly: adherence starts at the top.
Tags : skillsoft, ethical workplace, compliance, code of conduct, industry standards
     Skillsoft
By: AtTask Q3 N. America Lead Gen     Published Date: Jul 17, 2014
If you’re reading this eBook, it’s probably because you’ve got a pest control problem. This isn’t just an irritating lizard infestation, though. This is larger and nastier than lizards; it’s a huge, nasty, fire-breathing, hard to ignore, dragon. The dragon of work chaos. And you need to know how to slay it. Well, there’s no need to fear. This eBook will teach you the right—and necessary—weapons to help you extinguish the fire, examine your burn wounds, and exterminate the work chaos dragon for good.
Tags : at task, work chaos, solutions, input processes, poor visibility
     AtTask Q3 N. America Lead Gen
By: AtTask Q3 N. America Lead Gen     Published Date: Jul 17, 2014
When it comes to project management, we tend to talk about the tactical—the assignments, the tasks, the approvals, and so on. But business is evolving, and many project teams are now being asked to lead change, instead of just timelines and milestones. This evolution is accelerating and is driven by fresh thinking and business necessity supported by advanced technologies that are highly accessible to a much broader range of contributors. Effectively managing work is no longer just the role of a few specialists. In this Whitepaper you will learn lessons from 40 PPM experts on making the transition from project management to project leadership.
Tags : at task, it organizations, work requests, technology changes, project updates
     AtTask Q3 N. America Lead Gen
By: AtTask Q3 N. America Lead Gen     Published Date: Jul 17, 2014
Rapid changes in both technology and business mean that IT departments are constantly barraged with new projects whether its writing a web app or implementing new infrastructure for mobile application. Its a challenge just to stay ahead of the curve. This Whitepaper examines the top 10 every day pains that prevent IT managers from getting work done and offers some new and trusted solutions for improving your productivity.
Tags : at task, it organizations, work requests, technology changes, project updates
     AtTask Q3 N. America Lead Gen
By: AlienVault     Published Date: Jul 14, 2014
While vulnerability assessments are essential, considering vulnerability data in a vacuum greatly limits your ability to prioritize your action plan in an effective way. Without the context of which vulnerabilities are the most severe, which are actively being targeted, which are on critical assets, etc, you may waste time checking things off the list without actually improving security. Join us for this session to learn how to integrate threat intelligence into your vulnerability management strategy.
Tags : alienvault, threat intelligence, vulnerability assessments, vulnerability data, security
     AlienVault
By: AlienVault     Published Date: Jul 14, 2014
Event logs provide valuable information to troubleshoot operational errors, and investigate potential security exposures. They are literally the bread crumbs of the IT world. As a result, a commonly-used approach is to collect logs from everything connected to the network "just in case" without thinking about what data is actually useful. But, as you're likely aware, the "collect everything" approach can actually make threat detection and incident response more difficult as you wade through massive amounts of irrelevant data. Join us for this session to learn practical strategies for defining what you actually need to collect (and why) to help you improve threat detection and incident response, and satisfy compliance requirements.
Tags : alienvault, troubleshooting operational errors, potential security exposures, satisfy compliance requirements, security
     AlienVault
By: AlienVault     Published Date: Jul 14, 2014
If you're like most IT practitioners, you are busy. You have a million things to do and preparing the reports needed to prove PCI DSS compliance requires time you just don't have. It doesn't have to be so hard. In this practical webinar, PCI DSS compliance experts walk through strategies for taking the pain out of PCI DSS reporting.
Tags : alienvault, pci dss reporting, pci dss compliance, it management, knowledge management
     AlienVault
By: CompareBusinessProducts.com     Published Date: Jul 11, 2014
Contact center solutions and offerings from different vendors vary tremendously. They differ in terms of cost, support and types of functionality that are available. Some solutions will be much more suited to your business than others. Some that might seem to be perfect at first glance may have lots of hidden add-on costs, pushing the overall cost of the system way beyond budget, or may lack some features that you may need in the near future. There is a lot to think about when evaluating options and features and the selection process is complex. The questions detailed in this paper can help you establish whether a solution is really right for your organization, as well as the real costs and benefits that it will bring.
Tags : compare business, contact center solutions, vendors, costs, benefits
     CompareBusinessProducts.com
By: CompareBusinessProducts.com     Published Date: Jul 11, 2014
8x8 is an organization that offers cloud communications and computing services to a range of different businesses of different sizes. It is a publicly-traded organization, based in northern California, with more than 10 years of experience in cloud VoIP and contact center solutions, as well as the unified communications market. The company offers a wide range of services to its customers, which include cloud phone services, virtual meeting, virtual desktops, and the focus of this report, the virtual contact center. The technologies that it has developed uses the company’s Software-as-a-Service (SaaS) platform, which it claims is both powerful and secure. The company also specifies that it has some of the most reliable IP telephony that is available on the market.
Tags : compare business, contact center solutions, vendors, costs, benefits
     CompareBusinessProducts.com
By: CompareBusinessProducts.com     Published Date: Jul 11, 2014
An optimally functioning contact center is helpful in solving customer problems. It also works as a key feedback loop to the organization. However, it can be easy to make common mistakes that lead them to be less than effective in these areas. Download to learn more!
Tags : compare business, contact center solutions, vendors, costs, benefits
     CompareBusinessProducts.com
By: CompareBusinessProducts.com     Published Date: Jul 11, 2014
More and more commonly businesses are working to integrate their CRM systems with a marketing automation platform. Marketing automation is considered to be one of the most important areas of CRM growth. In 2012 Gartner reported that this would continue to be the case with marketing automation achieving 10.7% annual growth rates right through 2016. This means that the current interest in and trend towards marketing automation is set to continue.
Tags : compare business, crm, marketing automation, crm systems, crm growth
     CompareBusinessProducts.com
By: CompareBusinessProducts.com     Published Date: Jul 11, 2014
Social Customer Relationship Management (CRM) is a burgeoning new business tool that utilizes a social media platform to engage customers in conversations that establish trust in a brand, and create a transparent business model that encourages people to invest time and money in a products. Often, it is used to respond to customer complaints, and compliments, when they appear on social sites such as Facebook, Twitter, LinkedIn and Google Plus.
Tags : compare business, crm, marketing automation, crm systems, crm growth
     CompareBusinessProducts.com
By: CompareBusinessProducts.com     Published Date: Jul 11, 2014
Download this infographic to learn: if your company needs a good CRM solution, what an advanced CRM system can deliver, why defining your CRM system is critical, how to implement a CRM system, how to check data and select vendors.
Tags : compare business, crm, marketing automation, crm systems, crm growth
     CompareBusinessProducts.com
By: CompareBusinessProducts.com     Published Date: Jul 11, 2014
Sage CRM is an Internet-based program that allows businesses to automate customer service, marketing, and sales in one easy-to-navigate user screen, or dashboard. It can be used on-site or in the cloud. The program is user friendly and intuitive, allowing users of all technical backgrounds easy access to a highly efficient CRM tool.
Tags : compare business, crm, marketing automation, crm systems, crm growth
     CompareBusinessProducts.com
By: TeamQuest     Published Date: Jul 11, 2014
In this whitepaper you will learn about the following: • Analytics and today’s optimization challenges • What REALLY matters • Desired state and results • Methodology and ideation examples – Business and service aligned – Automated and predictive IT analytics • Recommendations Download to learn more!
Tags : mobile app, optimizing it, automated and predictive it analytics, it management, knowledge management
     TeamQuest
By: Asure Software     Published Date: Jun 30, 2014
At the beginning of 2013, Asure Software undertook a survey of workplace managers around the globe. The objective was to further understand workplace utilisation, the challenges in managing shared workspace and the trends for the future.
Tags : asure, workplace space, space utilisation, efficient measurements, work productivity
     Asure Software
By: Samanage     Published Date: Jun 30, 2014
In this webinar recording, you will hear how Caleb Wagnon and Michael Arnold from the Sheridan School District were able to get fully implemented within 14 days with Samanage. In migrating to a unified Service Desk & Asset Management Solution, they were able to benefit from Samanage's Google Apps integration as well as map all of their assets accurately within minutes.
Tags : samanage, case study, asset management solution, integration, performance
     Samanage
By: Delphix     Published Date: Jun 27, 2014
Healthcare reform is transforming the US health insurance sector, creating a dynamic and competitive new market with compelling opportunities for growth. Does your IT organization have what it takes to capitalize on these opportunities? Here are 5 ways technology investment delivers the agility you need – and how.
Tags : agile data, healthcare payer, cios, growth, technology
     Delphix
By: AT Task     Published Date: Jun 25, 2014
Do projects seem to appear out of nowhere? Do you find yourself scrambling to pull together reports for executives? Download this free guide and learn about several project portfolio management pitfalls and how AtTask can help you avoid them.
Tags : at task, project portfolio, portfolio management, pmo directors, portfolio managers
     AT Task
By: AT Task     Published Date: Jun 25, 2014
Is your IT organization plagued by overburdened resources, too many meetings and work request interruptions? Download this eBook to learn about 10 problems preventing your IT team from doing their best work and how to solve them. Get the eBook now.
Tags : at task, it organizations, work requests, technology changes, project updates
     AT Task
By: AT Task     Published Date: Jun 25, 2014
Work chaos comes in many forms: random input processes, disconnected activities, poor visibility into work and more. Read this eBook: "How to Slay the Dragon of Enterprise Work" and learn how slaying the work chaos dragon will help you simplify your processes, connect team members, save time and money, and more. Get the eBook today.
Tags : at task, work chaos, solutions, input processes, poor visibility
     AT Task
By: DocuSign     Published Date: Jun 25, 2014
Agile development cycles churn out new releases of disruptive technologies as often as every quarter, making the high-tech industry one of unpredictable product cycles and rapid growth. Success in the unpredictable high-tech industry demands improving profitability while regulating costs.
Tags : docusign, high-tech, esignatures, technologies, rapid growth
     DocuSign
By: DocuSign     Published Date: Jun 25, 2014
Innovative enterprises are implementing fully-digitized, business-critical processes with eSignature technologies to drive significant efficiencies and improve customer experience.
Tags : docusign, electronic signatures, reduce costs, esignatures, contract execution
     DocuSign
By: DocuSign     Published Date: Jun 25, 2014
Leading life sciences companies aim to improve health outcomes around the world by delivering breakthrough treatments while complying with safe manufacturing techniques. When quality is compromised, that mission to deliver breakthrough treatments and the lives invested in these efforts are put at risk.
Tags : docusign, regulatory compliance, life sciences, dtm, device companies
     DocuSign
By: DocuSign     Published Date: Jun 25, 2014
Governments today are under constant pressure to provide effective support and services to their citizen with limited resources, budgets and antiquated systems. Furthermore citizens expect transparency and accountability from their government. With the rise of digital innovations, those expectations have only continued to grow.
Tags : docusign, electronic signatures, reduce costs, esignatures, contract execution
     DocuSign
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