Service Management The term Service Management is most widely used as the component of Operations Support Systems responsible for service delivery, such as order management, inventory management, provisioning and activation, network topology management and maintenance, and stability/performance diagnostics of communication service providers and their networks. A service management system automates manual operations of the network, delivery services, and support, making these areas more efficient and error-free.
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The aim of this white paper is to discuss the importance and benefits of a PPM approach within one of our most vital industries.
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Have you considered the suitability of spreadsheets for business planning and more importantly, the danger they pose to the security and competitiveness of your organization? If not, here are six questions you should ask yourself.
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This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges.
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Having the tools, insight, and analytics to quickly identify savings and balance risk factors is a necessary prerequisite for supporting critical source-today processes, which enable you to drive company performance.
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Explore how a best-of-suite strategy can help advance your organization along the IT maturity curve, and optimize its IT landscape to facilitate innovation, enhance agility and drive down costs.
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Please join us at this exclusive live online seminar. It'll take about half an hour and it's absolutely free.
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Please join us at this exclusive live online seminar. It'll take about half an hour and it's absolutely free.
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The Farmers Insurance Case Study tells the story of Perimeter's progressive relationship with Farmers Insurance and Perimeter's messaging suite of services. The relationship first began about 10 years ago, when Farmers signed up for Hosted CMS to boost productivity and create a consistent corporate brand for their agents. Download this case study now to find out how working with Perimeter can simplify your IT needs.
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Download this whitepaper to learn how to combine modern authentication needs with identity and access management.
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Learn how to unburden your VDI infrastructure and gain added security, network performance improvements and optimizations, while improving the architecture for non-VDI application specific systems.
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By: nimsoft
Published Date: Apr 10, 2012
Without effective monitoring of your virtual environments, the benefits you gain from virtualization are offset by the costs and complexity of using several tools to track and monitor the performance of your environments. Explore the new monitoring challenges that virtualization presents, and learn how you can address them with best practices.
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By: nimsoft
Published Date: Apr 10, 2012
Read this white paper and get proven strategies and approaches for getting all three right. Based on the lessons of veteran service provider executives, this paper offers specific guidelines service providers can implement to boost their chances for success.
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By: nimsoft
Published Date: Apr 10, 2012
According to Forrester Research, "end-user experience has to be the benchmark for enterprise application performance*," which of course makes perfect sense, given that enterprises are spending billions of dollars to enable productivity and automation gains as specifically directed by end-users. Read to find out more.
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By: nimsoft
Published Date: Apr 10, 2012
The ITMaaS segment is a part of the broader SaaS world. However, the adoption drivers and emerging market characteristics of the segment mimic those of IaaS and PaaS to a greater degree than the enterprise SaaS market.
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The broker-dealer selects the products the advisors offer, provides expertise, training and collateral, and delivers a technology platform for its advisors. These unique characteristics allow them to give its affiliated advisory firms the flexibility and resources of a large brokerage, while preserving the culture of personal service that customers expect from smaller companies.
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By: Oracle
Published Date: Apr 04, 2012
IT departments are always being asked to deliver more for less. SOA has garnered widespread attention because it promises to do just that - deliver more business benefit while reducing costs. This is why Oracle has developed a pragmatic approach.
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Help Desk Authority offers a complete help desk solution for small and medium size businesses that can help efficiently track, identify, and resolve issues quickly.
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Help Desk Authority offers a complete help desk solution for small and medium size businesses that can help efficiently track, identify, and resolve issues as quickly as possible.
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Why do industry analysts agree Silver Peak is the WAN Optimization vendor of choice for offsite data replication? It starts with a unique, next generation architecture. Conceived from the ground up to optimize all IP applications, regardless of transport protocol or application version.
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By: SAS
Published Date: Mar 01, 2012
This paper explores the question: what could your organization do with faster, better answers, and provides possible use case scenarios that illustrate the value this technology brings to a variety of industries.
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By: SAS
Published Date: Mar 01, 2012
This paper defines predictive analytics, then details ways this type of analytics can be applied to marketing, risk, operations and more. It also includes information relevant to a wide variety of industries - from manufacturing to hospitals.
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By: SAS
Published Date: Mar 01, 2012
This paper shows the results of the survey, as well as trends and expert opinions focusing on why some top organizations are able to successfully extract insight from "big data."
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By: SAS
Published Date: Mar 01, 2012
Michael Lock of the Aberdeen Group focuses on the effect of end user adoption, pervasiveness, and engagement of business intelligence on business performance. Learn the necessary steps to establishing self-service business analytics.
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By: SAS
Published Date: Mar 01, 2012
How does an organization make the best use of data, and what is the proper role of IT? This paper describes how organizations can foster a culture of data analytics that promotes cooperation and collaboration between IT and business.
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By: SAS
Published Date: Mar 01, 2012
Learn what criteria distinguished certain companies as top performers within the SMB sector, the factors to consider when assessing your organization's BI competency and the required actions to achieve best-in-class performance.
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