Customer Service Customer Service is the provision of labour and other resources, for the purpose of increasing the value that buyers receive from their purchases and from the processes leading up to the purchase. With the rising dominance of the service sector in the global economy, customer service has grown in importance, as its impact on individuals, households, firms, and societies has become widespread.
By: Act-On
Published Date: May 10, 2012
This new Raab Report transforms marketing automation adoption from a demanding leap to a manageable flight of steps.
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Please join us at this exclusive live online seminar. It'll take about half an hour and it's absolutely free.
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Please join us at this exclusive live online seminar. It'll take about half an hour and it's absolutely free.
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This Webcast , discusses how hybrid web security can tackle these tough challenges. Hear pros and cons of various deployment options and key considerations for even the most cloud-hesitant security professionals.
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By: Oracle
Published Date: Apr 04, 2012
This white paper examines how the versatile design of the Oracle SPARC SuperCluster T4-4 along with powerful, bundled virtualization capabilities makes it an ideal platform for consolidating enterprise servers and workloads and deploying apps.
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By: Oracle
Published Date: Apr 03, 2012
Learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2
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By: Oracle
Published Date: Apr 03, 2012
Oracle Exalogic is a standard data center building block of integrated compute, storage and network components designed to provide a ready to deploy, out of the box platform for a range of enterprise application workloads. Learn more now!
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By: Oracle
Published Date: Apr 03, 2012
Oracle Exalogic Elastic Cloud, the world's first and only integrated middleware machine, dramatically surpasses alternatives and provides enterprises the best possible foundation for running applications.
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By: Oracle
Published Date: Apr 03, 2012
Although more than two-thirds of confidential information is regulated through database management systems, no computer security program offers adequate protection for the databases against the main threats affecting them today. Oracle, the leader in databases technologies, offers security solutions for the protection of all layers of the database.
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By: Epicor
Published Date: Mar 31, 2012
This Analyst Insight examines the challenges facing finance executives today, and the ways in which ERP is helping them to overcome these challenges.
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By: Epicor
Published Date: Mar 31, 2012
Recent trends in the distribution industry are forcing companies to continually re-evaluate their processes and value propositions and strategically chart new courses.
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By: Epicor
Published Date: Mar 31, 2012
Learn from the experiences of other distributors who have been through the ERP selection process and not only lived to tell about it, but brought great benefit to their companies. Read this white paper now and learn what NOT to do when evaluating ERP
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Help Desk Authority offers a complete help desk solution for small and medium size businesses that can help efficiently track, identify, and resolve issues as quickly as possible. Try It For Free Today!
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Desktop Authority delivers a consistent and secure user workspace while standardizing desktops and reducing costs.
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Desktop Authority helps you achieve secure, protected and centrally managed desktops when migrating to Windows 7.
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Desktop Authority reduces the cost of owning Windows desktops by enabling you to proactively configure, secure and support desktops and servers from a central location.
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Discover software inventory data and compare it to what has been purchased as well as what is actually in use, providing concrete information about what software to include before you start migrating to Windows 7.
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This paper talks about the strengths and weaknesses of on-premise and could deployments and which organizations need hybrid solution.
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Organizations must be able to extend the boundaries of their corporate network to provide consistent Web security protection, policies and reporting for all users on any device or network.
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By exploiting popular places on the Internet, such as search engines, social networking and email, malnets have become very adept at infecting many users with little added investment.
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By: SAS
Published Date: Mar 01, 2012
This paper explores the question: what could your organization do with faster, better answers, and provides possible use case scenarios that illustrate the value this technology brings to a variety of industries.
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By: SAS
Published Date: Mar 01, 2012
This paper defines predictive analytics, then details ways this type of analytics can be applied to marketing, risk, operations and more. It also includes information relevant to a wide variety of industries - from manufacturing to hospitals.
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By: SAS
Published Date: Mar 01, 2012
Michael Lock of the Aberdeen Group focuses on the effect of end user adoption, pervasiveness, and engagement of business intelligence on business performance. Learn the necessary steps to establishing self-service business analytics.
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By: SAS
Published Date: Mar 01, 2012
This white paper reveals the results of a Bloomberg Businessweek Research Services survey of 930 respondents globally on the current state of business analytics within organizations. You'll discover how and why the use of analytics is growing!
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By: SAS
Published Date: Mar 01, 2012
Learn about the emerging best practices for mobile BI usage and the framework by which you can assess your own management capabilities for enterprise mobile BI adoption.
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