Change Management

This paper will discuss the new IT landscape as it relates to the new integration, and argue that the need for a comprehensive integration strategy has never been more urgent. This strategy must not only take new data types into account, but also address the more fundamental issue of agility – because whatever the integration needs of an enterprise may be at the moment, they are certain to change rapidly.

This informative webinar focuses on the impact that mobile brings to your enterprise- to your enterprise architecture, changes in development, and how you can use mobile as a driver for change moving forward. Continue for an analysis of the challenges surrounding enterprise mobility.

In this on demand webinar explore the impact of cloud initiatives and new customer relationships on integration strategy. Learn what you should take into account when preparing your integration initiatives.

Read this case study to learn how GMO Media achieved a significant reduction in the implementation period of a service development environment using a private cloud. HP Converged Infrastructure and private cloud built on HP ProLiant BL465c G7 Server Blades and open-source software (OSS) with Red Hat Enterprise Virtualization (RHEV) enables speed and supports business growth.

This research note identifies the key trends, the video-enabled business applications that enterprises need to implement now, and describes how to develop a video strategy. Knowing how video is currently being used will help managers identify use cases, understand what users need to get their jobs done, and choose the right solutions for their enterprises.

Those of us who have been a part of high performing, innovative teams know the exhilaration of reducing time-to-market, cutting out unnecessary processes and costs, and simply producing better products for our customers through improved collaboration. So how do we create those innovative teams, who not only vastly improve our business but also energize our workers?

In this paper, we’ll look at how investing in the right contact center solution can help transform your enterprise and enhance your business outlook.

Adopting a proactive approach to customer service has the potential to attract customers rather than losing them, to drive growth and innovation instead of hindering both.

This whitepaper discusses a deeper logic to multi-channel communication - addressing the needs of today’s media-savvy customer with your company’s need for an integrated strategy of core beliefs and a foundation to grow on.

This white paper focuses on best practices that will enable companies to transform the planning cycle into an evolutionary process, bringing tangible and intangible returns for the organization and leadership back into the finance department. You can improve business management through the application and adherence of budgeting and planning best practices. Read on to learn the twelve best practices that have been adopted by leading companies.

Learn how leading companies employ Corporate Performance Management (CPM) software to automate financial processes (budgeting, forecasting, reporting, and planning) that spreadsheets complete on a manual basis and reap the rewards of advanced data analysis.

Spreadsheets are error-prone and unable to support the critical nature of important financial processes. Read this free guide to learn how leading companies have broken the spreadsheet habit, adopting packaged applications specifically-designed for budgeting and forecasting.

Built for non-IT professionals, this white paper explains the differences between Business Intelligence (BI) and Corporate Performance Management (CPM), two fast-growing forms of software utilized by leading finance departments today.

Seeking to leverage the power of emerging technologies, finance and IT leaders at LUSH Cosmetics used advanced Corporate Performance Management (CPM) software from Prophix to successfully predict customer purchasing patterns during a recent holiday season.

Having experienced challenges with spreadsheets and other reporting tools, Porter Airlines Inc. obtained advanced software that would allow them to model complex business problems, including the viability of their air routes, and analyze the health of their growing operations.

Construction companies are meeting the challenge of ever-intensifying competition by refining their business operations with standardized operating practices and “visible” information that is shared among multiple departments. “Before, only owners who wanted to grow a very large company would worry about transitioning from the informal business they started to formalized, standardized business processes,” says Jim Flynn, CEO of Maxwell Systems, a leading provider of construction management software solutions, expert services, and best practices. “But in the current environment, you also have to make that transition just to stay competitive and improve your profitability.”

Radicati Group's 2012 Market Quadrant for Hosted Business Email and Collaboration is now available for your use. SilverSky formerly USA.NET, a Perimeter E-Security brand, was named as a Top Player. Radicati's 2012 market report confirms that SilverSky delivers secure infrastructure from the cloud that businesses of all sizes rely on. Our advanced technology, expert intelligence, and superior scale makes our clients' information more secure, more highly available, compliant with regulations and less costly to manage.

This checklist will provide the key steps to conducting a network assessment and assuring performance of your critical business services.

Not long ago, if you asked an IT executive about transformation, there was a good chance you’d get a technology-centric response. You’d hear about consolidation and virtualization, power and cooling, security and availability. Today, the responses are different. This edition of Unleashing IT is all about transformation. Not technology change, but business change through the use of technology.

Join Frost & Sullivan, Govolution and Angel as we discuss how you can make IVR customer-friendly by knowing your customers with the help of intelligent data, which allows you to personalize the experience. And you can make IVR even more effective by sourcing it from the cloud, which permits you to expand or shrink ports on demand as opposed to the expense of buying, installing, and maintaining them on your servers.

This paper addresses the challenges of planning, budgeting and forecasting in a spreadsheet environment and highlights the advantages of using a software solution designed specifically for dynamic planning. The business challenges and drivers are discussed, including organizational and technological best practices to follow. A Planning Software Selection Matrix is included to assist decision makers in selecting the most appropriate planning software for their specific business processes and needs.

This paper will help you understand the value of an FCOE and show you how one might work in your organization.

Commonwealth Bank of Australia, with over 1,000 branches and 50,000 employees was using spreadsheets to staff its branch network. When they looked to desktop process analytics from Verint they achieved major improvements in productivity and customer experience. Watch this case study to learn more about how desktop process analytics can use big data to help your organization.

Now is the time for the finance organization to step up to the challenges and become a strategic business partner in the deployment of profitability analysis across the enterprise. This requires a fundamental shift—in terms of both vision and execution. Tomorrow’s winners will be the ones that are not content simply to survive this economic onslaught, but work to emerge nimble enough to thrive. Profitability analysis is critical in this context. Read this whitepaper to learn more about profitability analysis and its benefits.

Profitability analysis is important to all companies. But in times of economic uncertainty, it becomes even more critical because organizations need a comprehensive and forwardlooking view of profitability to ensure that they can remain financially viable, whatever the economic circumstances. For companies to be successful, they need automated systems that enable interactive profitability analysis that can be shared across a broad swath of users. They also need robust, advanced analytics, to provide detailed granular metrics for assessing profitability and measuring performance. IBM offers solutions that can meet those needs.