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Enterprise Applications

Enterprise Application software performs business functions such as accounting, production scheduling, customer information tracking, bank account maintenance, and the like. It is almost always hosted on servers, and is used by multiple employees of the same organization. Major subcategories include ERP, CRM, and SCM.
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By: Dropbox for Business     Published Date: Aug 27, 2014
In this webinar, Mobify Solutions Engineer Kyle Young and Dropbox Solutions Architect Rajan Kapoor will discuss how organizations large and small are embracing mobile work, to their advantage. They will also outline five strategies you can use today to make sure employees have the flexibility they need.
Tags : productivity, dropbox, mobile work, mobile trends, best practices
     Dropbox for Business
By: Samanage     Published Date: Aug 22, 2014
One of the oldest and largest global private equity firms, The Riverside Company was fed up with their complex ITSM solution, the costly consultants it required to maintain, and the sub-par customer service they received from their vendor. In this webinar, Eric Feldman, Director of IT at Riverside, shares behind-the-scenes details of how they regained control of their domain, including: "IT"SM…and Beyond – Cross functional business challenges that drove their requirements The journey – What they learned about cloud ITSM along the way The tangible benefits – Immediate business impact and what’s now possible including more accurate budgeting and building economies of scale If you’re actively looking at, or merely thinking about a new IT Service Management (ITSM) solution for your organization, this is one conversation you don’t want to miss. Like Riverside, you can get control and become master of your own IT domain.
Tags : samanage, itsm, riverside, itsm solutions, vendors
By: Intel® Services     Published Date: Aug 19, 2014
Learn the key strategies for extending APIs withing the enterprise while leveraging and enhancing key benefits of SOA technologies.
Tags : apis, internal, external, management, soa
     Intel® Services
By: KANA®, A Verint® Company     Published Date: Aug 14, 2014
In the words of Forrester Research Inc's Senior Analyst, David Aponovich, "the time is now to reinvent yourself to operate in a digital, connected, omnichannel world where the customer has more information, more choice, and is demanding better and more personalized service and support. Hear why he anticipates that 'Consumers are going to slide with the businesses that best deliver these things in the most effective and personal way.
Tags : kana, forrester, omnichannel, consumer, personalized service
     KANA®, A Verint® Company
By: McAfee     Published Date: Aug 14, 2014
URL filtering is a must for enterprise policy management. While the process is not difficult to implement, you can make it even easier and more effective by adhering to 10 best practices for URL filtering.
Tags : url filter, firewall url, web filtering, website blocking, white listing
By: Samanage     Published Date: Aug 13, 2014
Join us for this educational webcast, presented by Randy Michaels of Knowledge ToolWorks, a leading expert on IT and business processes, to learn how you can make ITSM work for you without getting tangled up in its ugly tentacles.
Tags : samanage, randy michaels, itsm, it service management, knowledge toolworks
By: KANA®, A Verint® Company     Published Date: Aug 13, 2014
The exploding number of communication channel options is making it increasingly more difficult to deliver customer experiences in-line with customer expectations. Customers expect omni-channel communications. They want to start communications on one channel and move to another without having to restart the conversation. Welcome to the new consumer reality.
Tags : kana, omni channel communications, customer experiences, consumer reality, customer expectations
     KANA®, A Verint® Company
By: KANA®, A Verint® Company     Published Date: Aug 13, 2014
Kana Enterprise is a product built via acquisition, and it delivers a solution that combines the strength of its two parents — the multichannel and knowledge capabilities of the historical Kana Software products and the business process management engine from Sword Ciboodle.
Tags : kana, customer service solutions vendors, case management, customer service, reporting capabilities
     KANA®, A Verint® Company
By: Box     Published Date: Aug 13, 2014
This paper breaks down the main features of the Box mobile app
Tags : box, mobile content experience, sales mobility, presentation software, work on the go
By: Box     Published Date: Aug 13, 2014
This paper reports on how Box addresses all 5 of the critical security capabilities in their platform.
Tags : box, securing content, content security in the cloud, device management, enterprise applications
By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Carphone Warehouse is the largest mobile phone retailer in the world, with 2,200 stores operating across 10 markets. It needed to deliver fast, accurate and consistent responses to an ever-growing volume of customer inquiries.
Tags : kana, carphone warehouse, mobile, mobile phones, customer inquiries
     KANA®, A Verint® Company
By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Save time and money by taking advantage of existing resources in a new way. KANA offers a unified, omni channel desktop that allows you to transform your customer experience without the cost and complexity of rip and replace.
Tags : kana, customer experience, case management, process improvement, empowering employees
     KANA®, A Verint® Company
By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
Tags : customer service, profitability, best practices, business, engagement
     KANA®, A Verint® Company
By: Aasonn     Published Date: Aug 07, 2014
You know that a cloud-based HCM offers a great user experience & less reliance on IT, but what are the other things you need to consider? Watch this video to hear (6) insights from industry leaders.
Tags : aasonn, hcm, global hcm, hris solution, human capital
By: Enterprise Mobile     Published Date: Aug 07, 2014
Learn about the unique business features Apple offers and how the right deployment strategy will benefit your organization.
Tags : managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility
     Enterprise Mobile
By: Samanage     Published Date: Aug 05, 2014
Does your IT department have a perception problem within your organization? Listen to the recorded webinar to learn how Shvonne Williams, Director of IT Services at MediFit Corporate Services, was able to turn around her team’s image and transform the IT department into a strategic business partner within the organization.
Tags : samanage, medifit corporate services, it deparment, itsm solution, itsm
By: Samanage     Published Date: Aug 05, 2014
In this webinar recording, you will hear how Caleb Wagnon and Michael Arnold from the Sheridan School District were able to get fully implemented within 14 days with Samanage. In migrating to a unified Service Desk & Asset Management Solution, they were able to benefit from Samanage's Google Apps integration as well as map all of their assets accurately within minutes.
Tags : samanage, case study, asset management solution, integration, performance
By: Adobe     Published Date: Aug 05, 2014
In 2014, there will be more than 2 billion smartphones global. Mobile is becoming not on the new digital hub but also the bridge to the physical world. That's why mobile will affect more than just your digital operations- it will transform your entire business. 2014 will be the year that companies increase investments to transform their business with mobile as a focal point. This fifth annual mobile trends report highlights new mobile trends that we expect to see this year as well as some over hyped topics that we believe will fail to provide real business value in the short term.
Tags : forrester, mobile trends, mobile, digital operations, business value
By: Adobe     Published Date: Aug 05, 2014
En 2014, il y aura plus de 2 milliards de smartphones dans le monde. Le mobile est non seulement le nouveau hub digital, mais il fait aussi le lien avec le monde physique. C’est pour cette raison que le mobile affectera bien plus que vos opérations digitales : il va transformer votre activité toute entière. En 2014, les entreprises vont développer leurs investissements pour centrer leurs activités autour du mobile. Ce cinquième rapport annuel sur les tendances du mobile met en avant les grandes lignes de ce que nous réserve cette année ainsi que les thèmes ultra-médiatisés dont nous pensons qu’ils ne constituent pas une valeur commerciale réelle à court terme.
Tags : forrester, mobile trends, mobile, digital operations, business value
By: Fujitsu     Published Date: Jul 25, 2014
Download to read how Fujitsu gave the Metropolitan Nashville Police Department a cost effective reliable solution to their technology and communication challenges.
Tags : fujitsu, case study, communications, technology, brite fujitsu
By: Blue Jeans Network     Published Date: Jul 21, 2014
Over the past two decades, the conferencing and collaboration industry has introduced a series of enterprise communications offerings that address these challenges by enabling voice, video, and data collaboration at a distance – saving customers time and money, fostering team collaboration, and improving employee work-life balance. More recently, video conferencing and collaboration solutions have moved to the "cloud," giving customers cost effective, scalable, and more flexible purchasing options to meet their expanding communications needs. Download to learn more!
Tags : video collaboration, conferencing, data collaboration, video conferencing, flexible purchasing options
     Blue Jeans Network
By: OpenText     Published Date: Jul 21, 2014
Learn about Virtual Network Computing and find out how to whether the platform you have selected will be the right fit for your Global Virtual Design Center and what you can do if that is not the case.
Tags : opentext, virtual network computing, system on chip, global virtual design center, vnc
By: Red Hat     Published Date: Jul 17, 2014
As a strategic partner in your business, you need to respond to growing business demand. Unfortunately, you face several challenges. Your complex IT environment is costly to manage and has a high downtime risk. Most of your resources and budget likely go to maintaining the stability, security and reliability of your IT system. Your organization might lack the processes needed to confidently manage support issues, IT transitions and new application deployments. In this whitepaper you will read about how to maximize uptime, reduce management costs, and quickly respond to business demands.
Tags : business demand, security, it transitions, new applications, it systems
     Red Hat
By: Zebra     Published Date: Jul 10, 2014
In this paper, Zebra shows how to accelerate the path to IoT through the Visible Value Chain (VVC). It enables organizations to gain real-time visibility into their operations allowing them to be more nimble, agile, and make better-informed business decisions. Once organizations have seamlessly enabled device connection to the data center, they can see events occurring throughout their value chain in real time—and act upon them. Doing so creates new value and intelligence from both legacy and new devices, while mining the vast riches of Big Data.
Tags : zebra, internet, visible value chain, vvc, big data
By: Zebra     Published Date: Jul 10, 2014
In this paper, Zebra shows how a solid device management solution can provide consistency and visibility into device status to maximize uptime and business efficiencies. Ensuring visibility of all assets whether they are directly on premise or at remote locations is another key benefit-for both IT and finance. Doing so helps maximize productivity where the devices are used, streamlines inventory management and compliance operations, and helps to create a more agile enterprise.
Tags : zebra, device management, centralized device management, finance, compliance operations
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