Total Cost of Ownership

Fixing dysfunctional service-related processes requires addressing four general problem areas first. Read how to identify and fix those areas, and service will consistently exceed customer expectations.

In this brief guide, we review ten best practices for selecting manufacturing enterprise software. Afterwards, you'll be ready to start your software search in earnest.

Hosted security is an efficient and cost-effective solution for many midmarket organizations. Learn how to evaluate hosted security services, and make a business case for reliable security with predictable costs.

Taking steps towards meeting the legal challenge of carbon reduction within data centres in a sensible, cost effective and sustainable manner.

You've already taken basic cost-cutting steps and saved the easy money. You know that you need to dig deeper. But where should you start? What's killing your IT budget?

Use the IDS Low Administration ROI tool to assess potential savings and expenses in deploying IBM Informix Dynamic Server 11.

Telecommunications expenses are among the largest cost items on the corporate income statement. According to leading industry analysts, many companies can lower their telecommunications costs by 15 percent or more without damaging their service quality. In this white paper, MBG outlines five steps that can lead to these savings.

While overall costs for telecommunications services have been going down, the consumption of these services by corporations is on the rise. This white paper explores how corporations can manage the consumption of telecom services by implementing polices designed to impact behavior that can lead to lower costs.

This Yankee Group White Paper, compliments of NetSuite, shows how on-demand applications can significantly reduce cost vs. on-premise applications. See how to reduce the total cost of ownership (TCO) of deploying & integrating CRM & accounting/ERP applications.

In an economic climate that daily seems to underscore nature's law that only the fittest survive, what are some of the actions companies are taking to stay competitive? The majority of survey respondents indicate that the top two moves they are making include reducing operating expenses (51%) and improving cash flow (20%). More effectively controlling and managing document processes, can help meet these objectives.  This survey report investigates how respondents and their organizations are leveraging five document management activities - internal and outsourced - to reduce costs and reach financial goals.

A network upgrade is necessary; however, you need everyone to agree. Get the help to sell it. Download your FREE research report now.

The automation of traditional paper based processes with technology can lead to unnecessary complexity. This leads to increased costs and other challenges which can be avoided if solutions are simple and fit closely to the business task in hand.

For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment. However, changes in software, hardware, security and management systems are leading towards server-based computing being suitable for a far larger proportion of an organization's user base.

Retailers regularly adapt to customer trends by investing in new systems technology. But they may not be aware that a system's initial purchase price is only 20 to 45% of the total cost of ownership of their system, and there's more to understand about the true cost of your purchase. Find out more on investing in the information system for your unique business.

A large financial institution used a competitive product for Web Access Management. By working with P2 Security, the company was able to determine its true Total Cost of Ownership (TCO). An analysis following the installation of maXecurity revealed annual cost savings of millions of dollars per year. In addition, by switching to maXecurity, the Return on Investment (ROI) was measured in months.

Voice and data communications are taking up an increasing amount of organizations’ budgets as more information is shared between and across more businesses. Person to person contact now includes richer media, more participants and is becoming increasingly mobile. Historically, telecoms expense management has focused on the mechanistic processing of bills, payment and costs of individual items.

Words like “integrated” and “centralized” have been used to describe application software solutions for some years now, often because of marketing messaging that implies more interoperability than the given technology can actually provide to the business customer. The terms are broad enough to be almost meaningless in some instances. In the field of IT security, the sheer range of tools and techniques in the hacker or virus writer’s armory that one must guard against has driven up the number of solutions required to prevent attacks.

This paper describes the evolution of IBM X-Architecture technology and demonstrates how the melding of industry-standard components with IBM innovation produces servers that offer you a unique set of capabilities with which to effectively manage your business. You’ll see why IBM systems equipped with X-Architecture technologies run faster—yet cooler—use less power, and are more reliable, easier to manage and better for virtualization than competitive servers, and offer a lower total cost of ownership (TCO).

Purchase price alone is not an accurate measure as to the true costs of a system. When evaluating the products offered by different vendors, the purchaser should take into consideration: purchase cost of equipment and software; cost of installing the infrastructure including data cable and mains power outlet and power cables; cost of installation; cost of maintenance; and more.

Download this paper now and read why many businesses now recognize that comprehensive management of their wireless device infrastructure is a crucial component of a total IT enterprise management solution.

This exclusive Yankee Group White Paper reveals and examines how mid-size businesses can now build a real-time enterprises and leverage real-time information. Learn how to reduce scattered information and silo databases that prevent your enterprise from achieving operational excellence.

High availability (HA) configurations seek to bring downtime to zero - but can increase complexity across the IT organization, often in the form of excess technology, financial, and human capital investments.  Learn how application virtualization can reduce planned and unplanned downtime, and deliver greater flexibility.

With web applications constantly evolving, finding vulnerabilities is a challenging, costly and time-consuming undertaking.  The solution is automated security assessment products that leverage stateful processing to comprehensively examine web applications and reveal vulnerabilities in hours rather than weeks.  Find out how Cenzic's ClickToSecure solution can help you secure your applications.